What to Look for in a Good Internet Faxing Company

Like with any supplier or service provider, there are a number of characteristics that differentiate a "good" company from a "bad" company. The same applies to an internet faxing company. The company you choose should help you to grow your business by making systems and work flows more efficient. When you are looking at different internet faxing companies, here are a few things that you should consider. What Are the Set-up Costs and Requirements? A good internet fax service provider will have a system that is easy to install and set up on your existing computer network. This means that you should not require dedicated fax lines, fax machines or additional office equipment. With most business internet fax systems, dedicated fax numbers are allocated to each employee's personal email address. The set-up usually involves installing a simple plug-in to your existing software.  A provider that has a highly complicated or expensive set-up process is probably best avoided and an ov
erpriced service provider is one to be weary of.  Is There a Support Service? Even though the system is not very complex, errors and problems may still occur. When they do, you do not want to be wasting valuable time and resources trying to figure out what the problem could be. A good internet fax provider will have a help or support desk you can call. The support desk should be manned by professional and knowledgeable staff who can assist you to quickly resolve the problem.  To check the efficiency of the company's helpdesk, make a call to them before signing up and ask a few technical questions. This should very quickly establish if their support desk is well staffed. A good internet fax company will know the value of having a good support desk and this will reflect in the response you get from them. What Hours Does the System Operate? While your business may only operate from nine to five each day, many of your suppliers and customers may be located in other parts of th
e world or on different time zones. If they are sending documents through overnight, you want to know that they will be received by the fax server and forwarded on to you. This means that they will be waiting in your inbox when you log in the following morning. It is really important to choose an internet fax provider that has systems operating 24/7.  How Does the System Security Compare? Internet faxing is more secure than traditional faxing because the fax is routed to a specific computer and user. A good internet fax company will ensure that the system is properly managed and maintained so all the faxes are correctly directed to the end users from the fax server. In addition, if one user has problems with their computer, you should still be able to access the information from the fax server by contacting your service provider.  Being able to store the documents online means that there is often less chance of faxes getting lost whereas paper faxes may get lost. It is als
o easy to make secure copies of the faxes when backing up your system to ensure that no data is lost.  A Good Internet Fax Provider Will Offer Affordable Rates After the system has been set up, most internet fax providers will have a monthly operational fee. A good provider should charge no more than $15 and be able to offer you up to 1,000 faxes per user. Many companies charge much more and limit the number of faxes you can send and receive down to a few hundred faxes. Advances in technology have made internet faxing really affordable and a good service provider will be happy to pass these benefits on to their customers. Remember the most expensive provider isn't always necessarily the best provider. Instead, opt for a company that offers you the very best value. Improving Your Office Efficiency A good internet fax service provider should be able to help you grow your business by making your work processes more efficient.  If employees can send faxes while continuing with
other work at the same time, it will greatly improve the efficiency of the office. In the long term, this can translate into improved overall work flow and profits. A good system will simply be a tool on your computer system that can help employees do their job, rather than an additional task they need to complete.

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